Overview

Crisis Intervention for Security Professionals, a new text by James Pardy, teaches the fundamental skills needed by first responders to assess different crisis situations. Written specifically for students in Law and Security Administration programs, this text describes successful strategies for crisis intervention including effective communication skills and conflict-management styles; recognition of personality disorders commonly encountered by security officers; suicide intervention techniques; and application of the SARA, CAPRA, and PARE problem-solving models.

TopFeatures

• Describes the signs and symptoms of a person in crisis
• Discusses the conflict management styles most suited to a given conflict situation
• Identifies basic criteria for effective communication in a conflict or crisis situation
• Identifies visible indicators of a possibly violent person
• Explains each component of the SARA, CAPRA, and PARE problem-solving models
• Discusses mental illness from a security perspective
• Identifies effective techniques for managing mentally ill persons
• Identifies the provisions of the Criminal Code and Mental Health Act of Ontario that apply to suicide
• Identifies strategies for reducing the negative effects of stress
• Explains how post-traumatic stress disorder arises and describes its potential effects
• Identifies strategies for reducing the effects of post-traumatic stress disorder

TopContent Summary

• Chapter 1: Stress in Conflict and Crisis Situations
• Chapter 2: The Nature of Conflict
• Chapter 3: Problem Solving
• Chapter 4: Mental Illness and Psychological Disorders
• Chapter 5: Suicide
• Chapter 6: Occupational Stress