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Effective Communication for a Career in Law Enforcement
033-0_ECCLE_cover_web.jpg
 
Status: Available
Author: Collins, Olson
ISBN/ISSN: 978-1-55239-033-7
Year: 1999
Description: Text / Softcover / One colour / 301 pages
Instructor's Guide/Teacher's Resource: Available
Subject: CommunicationsLaw Enforcement/Police Sciences/Security Administration/Corrections
Division: College & Beyond
Publisher: Emond Montgomery Publications
Contact: Instructor Support

Student Price: $52.00

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Overview

Effective Communication for a Career in Law Enforcement presents practical information for those who are interested in undertaking a law enforcement career. The requirements in the broad area of communication are often overshadowed by the enforcement aspects of the job. To be successful in this career, good writing, speaking, and other communication skills are necessary. The goal of this text by Susan Collins and Jan Olson is to create effective report writers, speakers, and communicators who are able to function effectively in a law enforcement environment.

Top ∧Content Summary

  • Listening
  • The Writing Process
  • Non-Verbal Communication
  • Oral Presentations
  • Report Writing
  • Memo Books
  • Spelling and Grammar

Top ∧Foreword

The purpose of this book is to present practical information for those individuals interested in undertaking a law enforcement career. The requirements in the broad area of communication are often overshadowed by the enforcement aspects of the job. The simple truth is that, to be successful in this career, you need good writing skills that reflect accuracy and contain relevant details, as well as strong persuasive and speaking abilities. Similarly, good listening skills, and the capacity to interpret non-verbal language, are occupational necessities in the unpredictable world of an officer.

These critical aspects of the law enforcement field are the focus of this book. The text is written in a manner similar to the writing style required by enforcement agencies: straightforward, factual, clear, and concise. Each chapter is accompanied by numerous exercises that allow the reader to practise what has been learned. The goal of the text is to create effective report writers, speakers, and communicators who are able to effectively function in a law enforcement environment.

Top ∧Table of Contents

Foreword

Chapter 1  Listening

Listening Clues

Listening Actively

Chapter 2  The Writing Process

Knowing Your Audience and Purpose

Writing an Essay

Documentation

Writing a Summary

Paraphrasing Exercises

Chapter 3  Non-Verbal Communication

Kinesics: The Study of Body Language

Methods of Non-Verbal Communication

Chapter 4  Oral Presentations

Why Study Public Speaking?

Making Oral Presentations

Five Important Presentation Skills

Demonstration Speech

The Law Enforcement Presentation

Non-Verbal Communication During a Presentation

The Introduction and the Conclusion

Advantages and Disadvantages of Speaking

Guidelines for the Listener

Review

Visual Aids

Chapter 5  Report Writing

Introduction to Report Writing

Guidelines for Good Report Writing

Facts in Issue

Report Writing: Details of the Offence Section

Sample Reports: Details of the Offence Section

Contact Cards

Notes on Completing the Following Exercises

Details of the Offence Section Exercises

Report Writing Checklist

Sample Reports for Practice

Chapter 6  Memo Books

General Description

Memo Book Rules

Facts About Memo Books

Type of Information Recorded in Memo Books

Reminders

Sample of a Tour of Duty Recorded in a Memo Book

Chapter 7  Spelling and Grammar

Spelling Word List

Writing Pitfalls

The Sentence

Six Comma Rules

The Apostrophe

Parallel Structure

Avoiding Wordiness and Inflated Language

Subject–Verb Agreement

Faulty Modifiers

The Past Tense

Using Capital Letters

Appendix  Answers for Chapter 7 Exercises

The Sentence

The Comma

The Apostrophe

Parallel Structure

Eliminating Wordiness and Inflated Language

Subject–Verb Agreement

Faulty Modifiers

The Past Tense

Using Capital Letters

Editing





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