This new text by Desmond Ellis and Dawn Anderson is suitable for many academic audiences, including
undergraduate students who are taking courses in sociology, psychology, social work, law, business, education, and criminal justice/criminology programs;
post-graduate students and mature students with relevant experience who are taking continuing education certificate courses in human resources management, conflict resolution, and dispute resolution programs; and
university and college students who are taking introductory courses in dispute resolution, policing and corrections, and human resources management.
Provides definitions and typologies of conflicts and disputes and the processes for settling or resolving conflicts and disputes.
Integrates both conflict management theory and practice by providing consistency of organization across chapters, and conveying the information in a variety of ways (figures, tables, boxes, examples).
Offers real and fictional fact scenarios and cases for resolving conflicts in a wide variety of areas, including world politics, business transactions, families, and much more.
Emphasizes mechanisms that underlie settlements and resolutions produced by struggle, negotiation, mediation, arbitration, and adjudication.
Utilizes a simple, direct person-to person writing style combined with the use of many relevant examples.
Matches with full congruency the educational objectives of professional bodies in the United States and Canada.
Helps students develop conflict resolution skills by stimulating discussions on this often sensitive and difficult practice.
Presents content in a manner that is accessible to both instructor and student, ensuring that the text can be completed over a one-semester course by following the learning outcomes prescribed.
Desmond Ellis, author of a number of research reports, journal artricles, and books on conflict resolution is based in the La Marsh Research Centre on Violence and Conflict Resolution, York University. Dr. Ellis was instrumental in creating this centre and also the Certificate Program in Conflict Resolution at York University.
Dawn Anderson is an institutional research analyst at the University of Regina. She is also a sessional instructor in the Department of Sociology and Social Studies, and the Department of Justice Studies. She teaches mainly in the area of the sociology of crime and criminal justice. Dr. Anderson is the co-author of Manufacturing Guilt: Wrongful Convictions in Canada.
