Terms
Invoice payments are due within 30 days. All prices are payable in Canadian or US dollars. However, orders received from outside Canada are payable for the full price in US dollars.
Prices do not include shipping or GST. Prices are subject to change without notice.
GST
For all book orders from within Canada, add 5% GST.
Claims
A claim for non-receipt of books or for damaged books must be made within 10 days of invoice date.
Delivery
Please allow two weeks for delivery. Orders specifying “Express,” “Air Freight,” or other special deliveries are subject to additional charges.
Returns
(See below for our policy on returns by individuals.)
In order to serve you more efficiently and expeditiously, you will be given a Return Authorization number (RA#) when you request permission to return books. This RA# must be on all paperwork and on the outside of each carton. Returns without a RA# and the required paperwork will be returned to sender.
All returns must be authorized in writing. You may fax (416-975-3924) or email (
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) your return request to Judith Lynn. You will then be issued permission and a RA# (via fax or email). Only books in resalable condition (no text/cover damage, no stamping, no stickering, no highlighting, etc.) will be accepted for a full credit. Your paperwork must include the RA#, and indicate the title, ISBN, invoice number, quantity, and reason for return. Returns of Emond Montgomery product will be accepted up to one (1) year from the invoice date.
Any books or CDs that are shrink-wrapped can only be returned if the original shrink-wrapping is still intact and sealed.
Returns should be sent to our warehouse at Canada Law Book, 240 Edward Street, Aurora, ON L4G 3S9. Books sent to our administrative offices (60 Shaftesbury Ave.) will be refused and sent back to sender.
Bookstores, schools, and school boards should place orders by contacting the publisher directly by telephone, fax, email, or mail. Bookstores, schools, and school boards receive a 20% discount on all orders. When ordering, please provide the ISBN, the quantity, and the purchase order number. Orders placed by individuals will be processed only after we receive payment. We accept Visa or MasterCard payment.
NOTE: Text supplements and multiliths are not returnable.
Returns by Individuals
Texts may be returned within 15 days of the date of the invoice for a full refund, provided that the title is in resaleable condition and, in the case of shrink-wrapped texts, the text is in the original shrink-wrap. Return shipping costs are the responsibility of the purchaser.
Emond Montgomery Publications takes pride in being a low-cost provider of learning materials for college and university programs of study. We recognize that students have limited resources to pay for required and recommended textbooks and workbooks. We also recognize that instructors need to review a learning resource before they can determine whether it matches up with their curriculum and classroom needs. That is why we make complimentary review copies readily available to prospective adopters and provide desk copies to those who adopt one of our texts. Because the cost of complimentary instructor copies impinges directly on the cost of student texts and the price students are asked to pay, we are becoming increasingly sensitive to the need to balance these two defining considerations.
Accordingly, effective May 1, 2008, we will provide complimentary review and desk copies for instructors teaching college or university classes in which twenty (20) or more copies of the text are ordered for a course. This policy will have no effect on the flow of review and desk materials for the bulk of our schools and customers. At the schools where a higher ratio of complimentary copies is being requested, we will reserve the right to ask them to pay the posted net (discounted) price of any review and desk copies that exceed the posted threshold.
Our commitment is to produce quality learning materials at a fair and reasonable cost to students. In line with that commitment, we pledge to maintain a level of support to booksellers, instructors, and students that is unmatched in Canadian educational publishing.
Paul Emond
President
We acknowledge the financial support of the Government of Canada through the Book Publishing Industry Development Program (BPIDP) for our publishing activities.
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